Privacy Policy
At Nearby Taxis, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, app, or taxi services.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal details such as name, phone number, and email address
- Pickup and drop-off locations
- Payment details (processed securely via third-party providers)
- Device information such as IP address and browser type
- Location data (if you use location-based features in our app)
2. How We Use Your Information
We use your information to:
- Process bookings and provide taxi services
- Improve user experience on our website and app
- Communicate updates, confirmations, or service-related messages
- Respond to customer service requests or complaints
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your data. Your information may only be shared with:
- Drivers and operational staff to fulfil your booking
- Payment processors for secure transactions
- Government or law enforcement authorities if required by law
4. Data Security
We take appropriate security measures to protect your data from unauthorized access, misuse, or loss. All payment details are processed through secure, PCI-compliant systems.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data
- Opt out of marketing communications at any time
6. Cookies
Our website uses cookies to improve functionality and analyze site usage. You can manage cookie settings in your browser preferences.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the revised date.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: bookings@nearbygroup.co.uk
Phone: 0191 2221222
